Baymont Inn And Suites Kalamazoo

Overall, I enjoyed my stay here. The hotel staff was friendly and the room was comfortable. I was glad it had a microwave and refrigerator in the room.

The shower was great, the bed comfortable and the manager very helpful. Also liked the breakfast assortment in the lobby!

It was clean the surroundings were attractive to the eye and was easily accessible. I would have liked to get a sandwich in the hotel or some soup without getting in my car. My favorite was the waffles and sausage. They need to spray the waffle iron before they pour the batter. The person taking care of the food would clean the waffle iron by blowing on it then wipe it with a towel. ...read more

Pleased with this hotel.

Excellent, clean, new, friendly staff, etc.

Adequate and convenient.

This 2-star hotel felt more like a 1-star hotel. The web site advertised microwave/refrigerator in every room, but mine certainly didn't have one. The one thing that might have bumped it up to 2 star was the outstanding continental breakfast, which was very extensive and fresh (even had a waffle maker, eggs, sausage, and sausage gravy). The staff was inattentive and clearly had other priorities--the person who checked me in rambled on and on about her children and how she'd botched the last customer's check-in, and the person who checked us out was extremely intent on finishing some written form before attending to us (even though she had looked up and clearly knew we were standing there). The room was serviceable but very shabby. This hotel allows pets and I was sandwiched between two rooms where there were barking dogs. ...read more

Easy to locate. Great for people who are passing through. The hotel was very clean, including the bathroom. The staff are happy and nice.

Did not like it. Did not seem clean, and no amenities in room.